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[L5] CX 팀장 (재택근무 / Andon Operation) image - Rise Careers
Job details

[L5] CX 팀장 (재택근무 / Andon Operation)

Coupang is seeking a dynamic manager to lead the Andon Operation team, dedicated to providing excellent customer service by addressing various issues related to defective products and incorrect deliveries, aimed at ensuring high-quality products for customers.

Skills

  • Strong leadership skills
  • Excellent communication skills
  • Experience with customer experience management
  • Ability to dive deep into problem solving

Responsibilities

  • Lead the Andon Operation team managing customer experience quality.
  • Oversee various projects within the Andon Operation.
  • Quickly identify and resolve issues related to product quality.
  • Ensure effective communication with relevant departments.

Benefits

    To read the complete job description, please click on the ‘Apply’ button
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    Coupang is one of the largest and fastest-growing e-commerce companies in the world. Its innovative technologies and novel approach to mobile commerce and customer service have set a new standard for e-commerce in Korea and beyond. Powered by its ...

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    DATE POSTED
    April 24, 2025

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